Consumer Grievance Redressal Policy

Effective Date: 1 August 2026

At Camphor Calm, customer satisfaction is our highest priority.

If you have any complaint, concern, or grievance regarding your order, payment, product, or service, please contact our Customer Support team.

Grievance Officer

Name: Customer Support Team – Camphor Calm

Phone: +91 76100 69604

Office Address:

A-102, First Floor

Rajhans Plaza

Kala Pathar Road

Ahinsa Khand-1

Indirapuram

Ghaziabad, Uttar Pradesh – 201014

We aim to:

• Acknowledge complaints within 48 business hours.

• Resolve most grievances within 7–10 business days, depending on the nature of the issue.

If additional time is required, we will keep you informed regarding the status of your complaint.