Terms of service

Effective Date: 1 August 2026

1. Introduction

Welcome to Camphor Calm ("Company," "we," "our," or "us"). These Terms & Conditions govern your access to and use of www.camphorcalm.com, including the purchase of our products and services.

By accessing our website or placing an order, you agree to be bound by these Terms & Conditions. If you do not agree, please refrain from using our website.

2. Eligibility

By using this website, you confirm that:

• You are at least 18 years of age or are using the website under the supervision of a parent or legal guardian.

• You are legally capable of entering into a binding contract under applicable laws.

3. Products

Camphor Calm offers handcrafted candles, home fragrance products, wax melts, gift sets, and related lifestyle products.

As our products are handmade, slight variations in colour, fragrance, texture, packaging, and finish may occur. These variations are natural and do not constitute defects.

4. Pricing

• All prices are displayed in Indian Rupees (INR) unless otherwise stated.

• Prices include applicable GST unless specified otherwise.

• We reserve the right to modify prices, promotions, and product availability without prior notice.

5. Orders

We reserve the right to:

• Accept or reject any order.

• Limit product quantities.

• Cancel orders suspected of fraud, unauthorized activity, or pricing errors.

An order is confirmed only after payment has been successfully received and acknowledged.

6. Payments

We accept payments through secure third-party payment gateway providers.

Camphor Calm does not store your credit card, debit card, UPI PIN, CVV, or banking credentials.

7. Shipping & Delivery

Shipping timelines are estimates only and may vary due to courier delays, weather conditions, public holidays, or other circumstances beyond our control.

Please refer to our Shipping Policy for complete details.

8. Returns & Refunds

Returns, replacements, and refunds are governed by our Refund & Return Policy.

9. Intellectual Property

All content on this website, including but not limited to:

• Logos

• Product names

• Images

• Graphics

• Videos

• Website design

• Product descriptions

• Text and content

is the exclusive property of Camphor Calm and is protected under applicable intellectual property laws.

No content may be copied, reproduced, distributed, or used without prior written permission.

10. Limitation of Liability

To the maximum extent permitted by law, Camphor Calm shall not be liable for any indirect, incidental, consequential, or special damages arising from the use of our website or products.

Our total liability shall not exceed the purchase value of the affected order.

11. User Conduct

You agree not to:

• Use the website for unlawful purposes.

• Upload malicious software or harmful content.

• Attempt unauthorized access to our systems.

• Misrepresent your identity.

• Interfere with the operation or security of the website.

12. Third-Party Links

Our website may contain links to third-party websites for your convenience.

Camphor Calm is not responsible for the content, privacy practices, or policies of such websites.

13. Governing Law & Jurisdiction

These Terms & Conditions shall be governed by the laws of India.

Any disputes arising from the use of this website shall be subject to the exclusive jurisdiction of the competent courts in Ghaziabad, Uttar Pradesh, India.

14. Changes to These Terms

We reserve the right to modify these Terms & Conditions at any time.

Any updates will be posted on this page with the revised Effective Date. Continued use of the website constitutes acceptance of the revised Terms.

15. Contact Us

Camphor Calm

A-102, First Floor
Rajhans Plaza
Kala Pathar Road
Ahinsa Khand-1
Indirapuram
Ghaziabad, Uttar Pradesh – 201014

Email: info@camphorcalm.com

Phone: +91 76100 69604

GSTIN: 09AAUPE3753C1ZN