Frequently Asked Questions (FAQ)

Q. Are your candles handmade?
Yes. Every Camphor Calm candle is handcrafted in small batches using premium wax, carefully selected fragrances, and natural camphor.

Q. What is the average burn time?
Depending on the size and care, our candles typically burn for approximately 30–32 hours.

Q. Do you use natural camphor?
Yes. Selected products are infused with natural camphor to create a soothing and refreshing aromatic experience.

Q. How long does delivery take?
Most orders are delivered within 2–8 business days, depending on your location.

Q. Can I return a candle if I don't like the fragrance?
Due to hygiene and product integrity reasons, we cannot accept returns for opened or used products. Please refer to our Refund & Return Policy.

Q. Can I cancel my order?
Orders can be cancelled only before dispatch. Once shipped, cancellation is not possible.

Q. Are your products suitable as gifts?
Absolutely. Our candles are beautifully packaged and make thoughtful gifts for birthdays, anniversaries, festivals, weddings, and corporate occasions.

Q. Do you offer bulk or corporate gifting?
Yes. We offer customized gifting solutions for businesses, events, and special occasions. Please contact us for details.

Q. How can I contact customer support?
Email: info@camphorcalm.com
Phone: +91 76100 69604